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      Extended Stay America

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      Extended Stay America reviews

      Not the worst hotel company - Assistant General Manager Extended Stay America Employee Review

      3.0
      Jul 13, 2015
      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Group health benefits for full time and decent bonus plans for managers. Relatively easy workload due to most properties having fewer rooms than other hotels and catering to guests staying multiple nights, not 50+ arrivals and departures every day.

      Cons

      Benefits for self +3 dependents were expensive compared to salary, fewer opportunities for advancement in a smaller company and select service environment. Little room to learn about industry outside of rooms operations.

      Explore other reviews about Extended Stay America

      5.0
      Apr 21, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My location was very nice and the guests were wonderful.

      Cons

      Employee retention is difficult in this market/

      5.0
      Jun 14, 2026
      Front desk - gsr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

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