Pros
Team members were great! Helpful and always available for questions
Cons
Corporate pressure cooker. Its a total numbers game. Upper management is yielding the numbers stick to procure more business. Hotels need over hauls, hotel is waining in staffing, hotel is waining In cleanliness and most of the properties I dealt with had exhaustion written all over them from team members to band aided hotels. The process to expand on meaningful business relationships to secure more “in depth” repeat business to stay within the hotels is tough. Competition is fierce in the hospitality business and with outdated and dirty properties, maintaining those long term relationships in a b2b world is essential. Internally…. WAY TO MANY PROCESSES! Streamline your processes and put more of a human inter active upon them. Lean in to your sales and hotel level team members to guide with better processes. Busy work at nauseam. Upper management and the “bean counters” need to listen to front end teams