employer cover photo
employer logo
employer logo

Extended Stay America

Is this your company?

Worst place I have ever worked - AGM Extended Stay America Employee Review

1.0
Apr 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Discounted rooms if your lucky

Cons

Overworked under paid. Upper management will do everything in their power to make it to where you do not get your yearly increase. Gms push everything they don't want to do onto their assistants. No communication. There was more than one instance where I had to work 3 shifts consecutive because my gm refused to answer her phone because she did not feel like coming in.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

See reviews by: Helpful|Rating|Date|All