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Extended Stay America

Is this your company?

Its likable. - Guest Service Representative Extended Stay America Employee Review

3.0
Dec 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Down time, meeting people from all walks of life, flexible schedule, hotel stays for free.

Cons

Never enough coverage of other staff to many times I had to be housekeeper while working front desk, so I would have to run to a room and start cleaning then run back to the desk when someone called to check in or needed assistance. Managers never stayed later then 5 so there was always only one person working at night and if the morning person/s didn't make sure that they stocked or cleaned laundry or washed dishes it was left up to the night person.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Your on your own to make decisions which were supported by your supervisor at corporate.

Cons

Your on you own to solve all of the problems yourself. The company is very thrifty and you have to make due without a lot of needed items like towels and sheets.

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