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Extended Stay America

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Good Place to Work if You're Young and Inexperienced - General Manager Extended Stay America Employee Review

3.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to grow and advance from the ground up. They can teach you many important aspects of hotel management if you're young and inexperienced.

Cons

Work and personal life is somewhat imbalanced. Labor model does not favor the employee who enjoys regular days off, especially the weekend days. The pay is not the best, either. They pay is below market trends, and bonus targets are unreasonable. Almost seems designed this way so the company doesn't have to pay bonuses, yet the growth is in the ball park of what they need to satisfy the shareholders.

Explore other reviews about Extended Stay America

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

My location was very nice and the guests were wonderful.

Cons

Employee retention is difficult in this market/

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Cons

I have no cons. My employment so far has been amazing!

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