Pros
• R & D in Chemicals. ---(Particularly in finding more end use of current products. Also to find or formulate products to best suit the end use requested by the customer.) • Customer Services. .-----(This includes the answering the telephone to gather the information/s customer/s supplies and also request more information needed to best serve the need and the economics of the process/es.)
Cons
• Marketing Technical Services. ----(This is a follow up of customer services. Also the customer/s’ problem/s relating to EMCC’s products and the performance issues. This area mainly relates to contamination problems in supplying the products. ---- tracing where contamination occured and if it occured what is the best solution/s to satisfy the customers and best economical solutions.)