Loved it but had to leave - Customer Service Professional ExxonMobil Employee Review

4.0
Jun 20, 2015
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved my job and company. Most of the people were very nice and well educated despite doing the job you could do straight from the high school and don't need University degree. Career opportunities are good if you're very patient.

Cons

Promotions based on years of service rather than performance. You might love your job but once you get 50% more of it than other people just because you are capable and there's no recognition to follow, this can very easily lead to frustration. Putting higher amount of work on high potential people while letting under performing ones through the system is just wrong.

Explore other reviews about ExxonMobil

5.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and culture - Everyone is nice and wants to do good work.

Cons

Lots of security and locked down tech and hard to find what's available.

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great learning opportunity - get to work with some of the most knowledgeable, hard working, smart, and well rounded individuals - Learn top of the industry engineering skills and fundamentals - Strong emphasis on data backed decision making

Cons

- Extremely political, differentiation between high performers is typically more about how well you've advertised yourself and what aliances you've made as opposed to your actual contributions - Very resistant to change, everything is essentially already mapped out for you - Too rigid of a work environment with little room for individuality or new ways of approaching old problems

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