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EyeCare Partners

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EyeCare Partners reviews

Do Not Work Here Period - Central Billing Department EyeCare Partners Employee Review

1.0
Apr 19, 2019
Central billing department
Recommend
CEO approval
Business Outlook

Pros

I don't have any pros

Cons

-Your sick time is not separate from your PTO -The health insurance is ungodly expensive (I was working 2 jobs to literally cover the health insurance costs through this company) -Very little room for growth and promotions -High levels of favoritism -Majority of leadership comes off as racist (Majority of people of color never stayed more than a couple of months the entire time I was here.) There is a reason they have so many job openings, because the company does not take care of its people. It's a high turn over rate in that department. Husband worked in call center and quit after a month due to its working conditions as well.

Explore other reviews about EyeCare Partners

5.0
Nov 3, 2025
Patient engagement specialist
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits. Management was there to help you succeed.

Cons

Calls could be back to back and repetitive.

1.0
Jul 2, 2026
Management
Recommend
CEO approval
Business Outlook

Pros

Interesting projects, opportunity to support a business that services patients. Shared services is mostly remote.

Cons

Working for PE-backed firm stinks. Strategy fluctuates and changes with each Executive leadership turnover. Most of the senior leadership is filled with mercenaries who are here only for the next turn (sale) of the company, to cash in their equity options. Several were hired from RCA (a competitor) post RCA's sale. At the corporate level few/none are interested in building a good business, only in extracting what value they can to cash in and move to the next PE firm and repeat. In 3 years: - 3 CEOs - 3 CIOs - CHRO let go and not backfilled - CMO let go and not backfilled - 3 rounds of layoffs that I know of. Often people who were hired within 12 months. Saves money? Maybe except often they have to pay 3x for contractors to do the same work - but on the balance sheet it looks better to pay more for contractors due to EBITDA games.

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