Good past experience, but it’s going downhill… - Technician Eyeglass World Employee Review

3.0
Jan 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Good when staffing is passionate, can be rewarding, possible growth.

Cons

Low pay, countless responsibilities, no budget for staffing, no manager for the doctors office only the optical technicians and “trainers” that visit once a year, machines constantly break and the company that runs them never helps, does Not care about loyal employees (will want to hire someone new on with less experience for more money before they give you a raise), turnover is turning into McDonald’s, arrogant doctors that can treat you however they feel and you must be okay with it or be replaced, no support from corporate on any customer complaints even if the store did absolutely nothing wrong, etc. None of this is towards the store managers, corporate is the reason for all of these things.

Explore other reviews about Eyeglass World

5.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and management team

Cons

Not really any cons that I see

3.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-Workers PTO Licensing opportunities for optician positions is probably the headliner The work is genuinely interesting

Cons

Corporate culture is entirely "CYA" with a side of saccharine group cheerleading while every single individual above the store level will privately admit that it's essentially rudderless because nobody wants to risk standing out. Low pay relative to the industry and intelligence needed to competently perform the job(s) w/yearly raises that are so low that it's more of an insult than not offering raises at all would be.

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