As most reviews mention, the CEO is not to be trusted. There has been consistent lying regarding changes to pay, model, layoffs, employee retention what have you. Pay used to be great before TPG was involved, but now the merit raises are pretty much in line with inflation. 2% for great feedback and a hard years work.
As you can tell, this place is constantly trying to cut costs to be sold off this year which may be the only good thing I could imagine in the future of this company. The product is terrible and we are wasting smart people on covering up product glitches for large clients who are going to fire us anyways instead of focusing on R&D and enhancements. This is because they laid off essentially the entire R&D dept 6 months after the CEO swore to these people their jobs were safe! To top off the bad product, the clients are pretty tough to work with because they know if they complain enough they’ll get the software for free meanwhile execs shave off the employees paychecks just to keep the terrible clients happy. These clients will either go bankrupt, fire us anyways, or not fire us at all because they can’t afford to so I don’t know why we overcompensate for meaningless client complaints at the employees expense. I guess their goal of clients for life doesn’t fit with employees first.