Pros
-Good industry exposure in finance and tech. A good job to start with out of college. -Can gain client and technical skills (depending on your role) and can use this as leverage when looking for new opportunities. -Development of soft skills when talking to finance clients all day as they can be difficult, demanding personalities -Challenging at times but you'll develop tough skin and multitasking skills -Onboarding process is great and sets you up for success. -Great colleagues and lots of smart people you can turn to for help (if they haven't already quit... see below) -Benefits were ok. Health insurance could be high for some people depending what plans they chose. 401K match was pretty good. -WFH transition was good. Showed that this company can function fully remotely. -Flexible Time Off policy is good. Don't need to wait to accrue time anymore.
Cons
-Demanding, too time-consuming work and pay is NOT competitive at all to make up for it. -SS&C is a terrible parent company and doesn't care about Eze's employees -Since SS&C became the parent company, Eze needs to follow their promotion/raise and end of year schedules, which is extremely restricting. People are left waiting much longer for promotions or pay raises that they know they deserve and when they tired of waiting, they leave. -Attrition is extremely high, resulting in huge loss of great colleagues who already knew a lot about the software products. -Due to high attrition and loss of employees with product knowledge, clients have even noticed this is affecting what they're paying for and have made comments about it. If clients are starting to say something, this is a REAL PROBLEM. -Upper level management is so out of touch and won't address that attrition is high or that there are any issues going on at all. -Mid-level/team managers who actually care about the people they manage are too overworked and given little resources from upper management to help their teams succeed, so they're stuck in the middle of messes. -Product is oversold to clients and when it doesn't meet their needs/expectations, Client Service is dealing with all the urgent breakdowns and issues. It's such an embarrassing look on the company but Client Service is who gets hit with the initial angry reactions. It's debilitating and stressful. -Certain teams need to work on weekends, holidays, etc. and get NO overtime. If there is any extra pay involved (RARELY), this is only paid once a year so if you quit before this pay out, you will never get that money you are owed. This sounds illegal and is borderline stealing. -Barely any of upper management are involved with any Diversity and Inclusion efforts.