Pros
Awesome overall company that understands the employee is the source of success Market leader for application delivery Great group of engineers to collaborate and work with Excellent benefits and perks including beer friday, fully stocked beverage coolers with awesome selection, free coffee tea and hot chocolate
Cons
High stress environment due to understaffed workforce, case load increases yearly Lower management skates by with little to no feedback for the employee Disconnect between field engineers and support which drives the customer to open complicated implementation cases due to lack of sales provided professional services Majority of support engineers work overtime to stay afloat Know it all culture that is routinely condescending to peers and customers due to incompetent customers and support engineers because new features are released multiple times a year but support isn't properly trained to support it