Great Opportunity - Senior Customer Service Coordinator FINRA Employee Review

The hybrid work schedule and the flexibility I am afforded in addition to excellent benefits.

Lots of folks don't do their job and aren't let go.

Some of the nicest and most helpful people, but fewer as they keep getting laid off or pushed out because of toxic leadership. The mission is a high priority for some. Great place to work for a very short time, then go.

Poor leadership, constantly changing without taking any time to understand impacts. Decisions only benefit a small group of friends who only respect other former FBI agents and their contributions. Morale is in the gutter and it comes off as intentional. Women are disappearing from management ranks and only tolerated as long as they are agreeable. People get resources based on popularity with the in group so some teams burn out while others have little to do.