FIS review - Product Support Representative FIS Employee Review

3.0
Mar 25, 2016
Recommend
CEO approval
Business Outlook

Pros

I am in a position in which I assist customers with questions about or problems with bank core processing. I love the challenge and the interaction with customers.

Cons

Management is unable to provide much in the way of resources. There is often way too much work for the number of employees available. If a customer does not get an answer in a timely manner, it is your fault and management refuses to acknowledge that there is not enough staff to handle the questions and issues.

Explore other reviews about FIS

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I was there for 17 years. I worked in several departments. Plenty of job opportunities.

Cons

Not sure this is a con but they did alot off restructuring during my career.

3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, some room for promotion if you are driven and reliable enough

Cons

No bonus, variable yearly increases are very small, work life balance for managers and up are actually bad

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