Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      FIS

      Engaged Employer

      FIS reviews

      Learned a lot of entry level technical and call center skills that are universal for career advancement. - Technical Support Specialist FIS Employee Review

      3.0
      Sep 6, 2011
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have excellent training and reference resources for your day to day job. You'll learn a lot about banking, payment processing, technical troubleshooting, bill pay, tax services, and call-center customer service. All of those skills combined for one job looks good on a resume.

      Cons

      It's a lot to learn in a stressful environment for little pay. There's no good incentive programs or bonuses for the hard work that's put in to managing the phone lines and irate customers. Also, it's a 24/7 operation center, so schedules aren't always flexible.

      Explore other reviews about FIS

      5.0
      Jul 3, 2026
      Billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was there for 17 years. I worked in several departments. Plenty of job opportunities.

      Cons

      Not sure this is a con but they did alot off restructuring during my career.

      1.0
      Jul 14, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

      Cons

      Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

      See reviews by: Helpful|Rating|Date|All
      Related searches: FIS jobs | FIS salaries | FIS benefits | FIS interviews | FIS conversations
      FIS reviewsFIS Technical Support Specialist reviewsFIS review