Good Company--Generous Time Off - Tech Support FIS Employee Review

4.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Generous time off -- everyone in the US begins with 3 weeks (unheard of in most places) Salaries were fair Autonomy -- I was allowed to do my job without much interference Flexibility -- managers were likely to work with employees and be accommodating in the events of emergencies and family leave

Cons

Lots of turnover with upper management which lead to too many about-faces on what our goals and missions were. We couldn't make product improvements because new management would come in and want to go in a different direction and would undermine all the progress that had been made. This frustrated developers and others who worked so hard to make the improvements. We didn't have enough competent people in some positions, such as client relationship. We had so much turnover that when clients needed to know who their Account Manager was, they called the help desk because no one in Account Management had reached out to them. Clients went months, even a year at times, without hearing from their business relations contact.

Explore other reviews about FIS

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, free water, casual work attire

Cons

too much walking from parking lot to building

2
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

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