good compensation and benefit package.. - Customer Service Representative FIS Employee Review

4.0
Aug 5, 2012
Recommend
CEO approval
Business Outlook

Pros

there is a good compensation and benefit package waiting for you. i had a very good TL's and TC's and you'll meet new friends..

Cons

depending on the operations manager of the account, your sick leaves needs to be approved first for it to be considered "approved" sick leave even if you have medical certificate. you're not allowed to get sick.. :)

Explore other reviews about FIS

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I was there for 17 years. I worked in several departments. Plenty of job opportunities.

Cons

Not sure this is a con but they did alot off restructuring during my career.

1
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

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