Casual, relaxed environment with great benefits. Great learning opportunities and career growth - Call Center Supervisor FIS Employee Review

5.0
Feb 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Casual dress code can wear jeans daily. Great career opportunity, 3 weeks paid vacation, great Benefits such as 6% 401k match , health insurance that is affordable and FIS pays $2,000 each year on your HRA plan.

Cons

Can be overwhelming at times working for such a large company due to the massive amount of emails and systems used daily. At times communication is lacking or lost in the hundreds of emails sent daily

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FIS Response
7y
Thank you for taking the time to leave a review and giving FIS a five-star rating. We’re glad you find our benefits such as casual dress code and vacation time appealing to your employee experience. To address your feedback, with more than 50,000 employee, it can be difficult to ensure that no employee feels siloed. That’s why we have tools such as Yammer, an internal social media tool, to give employees a platform to collaborate and communicate globally. Yammer also exposes employees to other business units and regions. We also know from the results of last year’s People Survey that our transparency and communication need improvement. We’re working with our leaders to ensure this is addressed so that employees stay well-informed and we will re-survey in May to assess this area again. We are also developing a Manager Excellence curriculum including communications as a skill to expand our efforts in addressing communications.

Explore other reviews about FIS

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I was there for 17 years. I worked in several departments. Plenty of job opportunities.

Cons

Not sure this is a con but they did alot off restructuring during my career.

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Average to decent benefits, hybrid work

Cons

Lots of layoffs, management doesn't inspire confidence, no bonus, no equity, below average 401k match

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