Terrible Tech Support - Manager FIS Employee Review

2.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Global company that is financially stable

Cons

Very large and impersonal, disconnected, Terrible employee tech support, hours on hold to solve simple access issues. Tech support is from India and sometime extremely hard to understand what tech support person is saying. Networks drop offline. Online support drops connections. Support pages are not found or no longer exist. ONE FRUSTRATING COMPANY TO TRY TO ACTUALLY GET WORK DONE.

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FIS Response
5y
Thank you for your candid feedback. You identified yourself as a current colleague, so we encourage you to report any of your stated concerns through your manager, a member of the People Office, or FIS Ethics Hotline.

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5.0
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Cons

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3.0
Jul 8, 2026
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Pros

Good people to work with

Cons

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