Stress levels high - Client Services Manager FIS Employee Review

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

Great people Strong client base

- Lack of strategic alignment at the top of the house. - Senior Executives and VP’s are out of touch with the real work and forced to make changes that do not align with business goals - Internal mobility decline. Employees are only able to accept internal positions if they reside near an office/hub. As a result of this we are losing great talent for other orgs.