Beware: good for experience but not good to stay until retirement - Systems Operations Analyst FIS Employee Review

3.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

The pros I have is you get to work remote and the benefits where better than my last job before it, they gave me three weeks to start off for vacation and the original supervisor that hired me also worked to get me a little more money starting out to get me to come work for them. Other than that it was a good place to gain experience and that is all.

Cons

I worked as a System Analyst I for 5 years, far as raises go I got one every year expect for the last two years I was there and they used the pandemic as a reason behind not giving out raises to our department. Also the Director we had over our team was not all that friendly with people under him and also with other teams. I was on a call with our team and other teams and he started to go off on some of the staff on the call. That doesn't make a good work environment for anyone dealing with that. I also felt like my coworkers didn't care about their job anymore so they wouldn't provide assists on some issues or tickets so I would have to wait until one of them had time to help, mind you the department itself isn't very busy so it take them 2 hours to help out. The lack of communication, training on new systems and the attitude of everyone on the team makes it a place not desired to work at anymore.

Explore other reviews about FIS

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I was there for 17 years. I worked in several departments. Plenty of job opportunities.

Cons

Not sure this is a con but they did alot off restructuring during my career.

1
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

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