Okay company, terrible team - Product Support Representative FIS Employee Review

3.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Large company in industry (looks good on resume when you are applying elsewhere) - Nice, new building in Jacksonville, FL

Cons

- Depending on you team/manager will determine how well you like this job. - Managers discretion to promote and give raise - Exec level paused merit based raises for half this past year, unpausing after the typical raise month - Inside the company you will commonly hear “FIS is consistently inconsistent”

Explore other reviews about FIS

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

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