Unorganised organisation - Product Support Representative II FIS Employee Review

2.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work environment. Flexible working hours in shifts (if you consider it a pro!)

Cons

Typically no training provided for a year since I have joined this company! No clear instructions about who do what. There pay is the least in market by far.

Explore other reviews about FIS

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Vacation time Managers Good work environment

Cons

Upward mobility is hard to achieve

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

See reviews by: Helpful|Rating|Date|All