FIS - Customer Service Associate FIS Employee Review

3.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Have some good managers that are nice

Cons

Micro management to the core And some mangers can be very rude and racist

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FIS Response
2y
Thank you for reviewing us and sharing that you appreciated the supportive managers at FIS. Since you are no longer an active FIS colleague, we cannot get more details on your feedback with regard to the cons you have mentioned but we wanted to share with you that at FIS, we expect everyone who works for and with FIS to act in accordance with our ethics guidelines and respect colleagues, clients and vendors alike, and to report any allegations of violations to the FIS Ethics team.

Explore other reviews about FIS

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

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