Love submitting ServiceNow tickets? - Senior Programmer Analyst FIS Employee Review

1.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance, I guess?

Cons

Working at FIS feels like wading through mud to get anything done. Everything requires a Service Now ticket and at least a day wait, assuming you submitted the right ticket with the right information. It feels like organization changes happen quarterly. The pay is subpar. Security overrides absolutely everything in the company so anything you try to do is blocked, to the detriment of getting anything done. So many times we have had an issue or a release blocked by either some new security requirement or policy change that was communicated in some random place where no one saw it, and then management is curious why things aren't getting done. I'm done here.

Explore other reviews about FIS

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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