Worst experience of my career! - Customer Success Manager FIS Employee Review

1.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote. There isn't anything else.

Cons

Everything, nobody is held accountable at leadership level for not being qualified to lead a team.

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FIS Response
2y
We appreciate you reviewing and sharing that FIS offers hybrid work opportunities. Since you have identified yourself as a current colleague, we encourage you to report any of your stated concerns through the internal channels available to all colleagues.

Explore other reviews about FIS

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I was there for 17 years. I worked in several departments. Plenty of job opportunities.

Cons

Not sure this is a con but they did alot off restructuring during my career.

1
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nine years of complex engineering challenges and professional growth. Strong camaraderie with talented colleagues across various engineering teams. Opportunities to work on high-impact projects and scalable infrastructure. Gained significant experience in complex system architecture and troubleshooting.

Cons

Abrupt end to a nine-year tenure without adequate transition or transparency. Heavy reliance on an aging, legacy tech stack that hinders innovation. Contradictory AI strategy: leadership mandates aggressive adoption while refusing to fund the necessary compute and tools for teams to actually implement it. Extreme short-term focus on EPS maximization at the direct expense of long-term stability and product health.

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