Get the Experience and leave - Retirement Services- Tech Support FIS Employee Review

1.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Not a single redeeming quality comes to mind—and that speaks volumes.”

Cons

You are technically hired by FIS, but in reality, you're just cheap labor for T. Rowe Price. I lasted a year barely. The workload is relentless. You will work 10 to 11 hours every single day, with only a 30-minute lunch and zero flexibility. If you take an extra five minutes on a break, expect to be treated like a criminal. The tech department is especially bad. Management is completely unqualified no leadership skills, no people skills, and no clue how to run a team. It is a toxic mix of micromanagement and favoritism, with zero accountability. The T. Rowe Price website is down more often than it works, which means you’ll be bombarded with calls from angry customers all day long. To make matters worse, the service desk is outsourced to India, and there is a glaring disconnect—urgent issues are brushed off or misunderstood entirely. If you're thinking of taking this job, treat it like a last resort. Use it to get some experience on your resume, and then run. This is not a place to grow. It’s a burnout machine. Do not stay longer than a year unless you enjoy being overworked, disrespected, and ignored.

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FIS Response
1y
Thank you for your review. Since you are no longer an active FIS colleague, we cannot get more details on your feedback, but we wish you all the best.

Explore other reviews about FIS

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I was there for 17 years. I worked in several departments. Plenty of job opportunities.

Cons

Not sure this is a con but they did alot off restructuring during my career.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Worklife Balance Good Office Amenities

Cons

No Opportunity for growth. Layoffs Constantly Poor Leadership

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