The people are great, the management not so much - Anonymous employee FSA Employee Review

3.0
Mar 24, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The folks on the contract are mostly great - friendly, kind, and committed. Even most of the people at the corporate office are great. Honestly, I'm even positive about MOST of Senior Management - they are caring and decent. The majority of the staff are smart, hard-working, and I would work with most of them any time.

Cons

The one problem this company has is the CEO (or whatever he calls himself). He is an egomaniac, who never asks for input, hands down edicts like they are peanut butter sandwiches and everyone wants one. Gives zero, zip, nada thought to how his failed policies affect those who work for him, makes promises he can't keep, and is a bit of a snake-oil salesman.

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FSA Response
4y
Thank you for your review. We agree with you that our staff is great and work hard, both supporting our employees in the field and supporting our customers in their missions. Although we strive to be the best in all we do, we acknowledge that everything (and everyone) can't always meet everyone's needs and expectations. Unfortunately, there are times when personalities clash and, in a corporate environment, policies and changes can feel more personal than intended. We offer many communication channels, including an anonymous annual employee satisfaction survey, for employees to provide this type of feedback and any recommendations for improvement. Although you are no longer employed with us, we would like to hear how we may have been able to improve your experience. Please reach out to us at qc@fsafederal.com with any additional feedback you may have.

Explore other reviews about FSA

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and understanding management

Cons

Promotions are rare to come by

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FSA Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear that you experienced a healthy work-life balance and felt supported by your management team. As a government contractor, career advancement can be limited by the positions ordered by our customers; however, we actively support employee growth through a variety of professional development opportunities and we encourage employees to apply for higher-level roles when they become available. We welcome continued feedback and invite you to connect with your FSA Senior Manager to see how we can further support you on your career journey.
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They don’t micromanage you at all.

Cons

Not much communication. Deal mostly with customer

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