Company Culture - Senior Customer Success Manager FairWarning Employee Review

At one time FairWarning was the leader in their industry. This is not the case today. They have not invested in the product in several years. It is not customer friendly, really hard to pull reports and End Users need to be really fluent in running/pulling reports. The culture are FairWarning is cutthroat and back stabbing. This is encouraged by management. There is no on-boarding process or education around their product, but you have to pass numerous tests put together by management in order to meet company standards.