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Faithlife

Now known as Logos

Engaged Employer

Developer - Software Developer Faithlife Employee Review

2.0
Apr 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice coffee. Skilled coworkers. Quiet offices. Easy to work from home. Sometimes challenging work.

Cons

Nickel and dime attitude, unable to get second monitor or even simple desk lamp for 25 bucks. Inexperienced senior managers, some have never worked outside of Faithlife. Poor communication and weak leadership in some areas. Lazy management practices in areas like performance appraisals, team and project management. Under whelming development practices in some area (lots of copy/paste for example), over emphasis on very granular coding standards - some quite ridiculous - burden teams and hinder rapid delivery due to lengthy review periods where the reviewers were unavailable when required. Faithlife indoctrinate less experienced developers with the belief that the technologies used are cutting edge, in reality I saw little that was truly ground breaking, none of the tools, techniques or languages are special in today's IT landscape. There is too much reliance of ad-hoc poorly explained practices. The lack of telephones on desks leads to time wasting and fiddling with this or that messaging system, this is frustrating and probably directly impacting productivity - again this is an example of "nickel and dime" at work. Intimidating management practices like compelling workers (this was via email) to submit positive reviews here (Glassdoor) else "discuss concerns" with management. Almost complete absence of encouragement from team leads or more senior management leads to a culture of fear and uncertainty. Finally the company likes to refer to itself as a "Christian" workplace when it really isn't and is in fact a colder, sinister and less friendly work environment than many I've worked in, being a theology publishing firm does not make that firm Christian. Perhaps if Faithlife had an ethics committee they'd be on their way to becoming a Christian workplace but they don't because in reality management doesn't care about this they only like to claim they do.

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Faithlife Response
11y
I'm so sorry Faithlife wasn't a great fit for you. - It's inexplicable to me that you couldn't get a second monitor or a desk lamp. As a general rule we encourage dual displays (and almost every desk has them, if the person isn't just mobile with a laptop, at their own option). I'm sorry you didn't kick this up a level -- maybe the person you asked just didn't realize this was okay? The same thing with a lamp -- that's never a problem. - We generally don't buy phones for people who don't talk to customers much because they were never using them and because they needed to be re-mapped every time a desk moved. And many of our devs are mobile, working from different locations on campus each day; even if you had a phone (and you could have, just for asking) you'd find it hard to call most of your teammates, who are working on laptops all over. Yes, messaging apps can be a hassle, and there are many, but it seems to work out. - I'm sorry to hear you felt intimidated by the email about Glassdoor. (Clearly not too intimidated, though -- this doesn't seem like a glowing review! :-) ) We did that in response to Glassdoor's recommended practices; they even provide a template email for asking people to post reviews. And of course we'd rather hear complaints beforehand -- otherwise we get put in the silly position of explaining in public that your inability to get a desk lamp was a simple mistake on the part of whoever you asked (you don't say -- the office manager? facilities? your manager?) and not a nickel-and-dime corporate policy. - Companies don't have souls, and aren't Christian or anything else. People may be Christians, and companies are made up of many, many people. I know that 'the company' does (and in some way must) take the rap for everyone acting on its behalf -- even if just mistakenly refusing someone a piece of office hardware -- but since we're relatively flat, I do wish you'd taken the time to get to me (the Christian person ultimately responsible) with your concerns. I am embarrassed that you couldn't get a monitor or lamp, and would have addressed that -- and fixed whatever misunderstanding was in the way -- right away. And I would have (and still would) welcome suggestions on where we could use some new policies. Thanks again for taking the time to share such detailed feedback. I hope you've found a position that's a great fit for you, and is a rewarding and encouraging workplace -- with phones and desk lamps! :-) -- Bob

Explore other reviews about Faithlife

5.0
May 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Powerful and tangible mission connected throughout the organization. Exciting growth opportunities across the business. Vision to develop as a modern technology company. New and experienced executive team leading change.

Cons

Modernizing all functions takes adjustment.

2
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Faithlife Response
3y
Thank you for sharing your thoughts about your experience! We're glad to hear you value our mission and are excited about growth opportunities across the businesses. We’re committed to developing as a high-tech company and are fortunate to have a dedicated executive team leading the way. Your feedback is valuable as we continue to drive positive change across the organization. We're here to support you and work to create an even better employee experience.
3.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

For a long time Faithlife was the Christian software company, and there are tons of incredibly skilled software engineers, QA, product people there, and literally everyone I interacted with was awesome. Faithlife's founder and initial CEO was a Microsoft Software Engineer and he created a culture that values technical excellence and growth greatly. Technical debt was rarely suffered for long and engineers were afforded great leeway (and expected) to improve and modernize applications and tooling. Note that I don't know if the above has changed. Team leads are always open to engineers taking the lead on new feature development and developing leadership experience. Moving between teams is a regular occurrence and the relationship between development teams are often extremely good and team coordination and cooperation is generally really good. Team leads are well trained and the ones I had experience with were great at leading theie teams both technically and from a more leadership oriented approach.

Cons

The elephant in the room: the 2022 layoffs were very rough and brought a lot of management and leadership issues to everyone's attention. Faithlife has always been a mission driven organization but it isn't clear that the mission is embraced by the ownership of the company as it is by the rank and file. There is tension between it's stated mission and it's profit driven nature, and how that factors into the decisions the company makes. The departure of the founder/CEO Bob Pritchett brought with it a lot of cultural changes and uncertainties (and layoffs) and made it feel like that tension was leaning a lot more in favor of profit goals over mission. The above is purely my observations derived from my own feelings. If you're not a Christian of some flavor you will likely be uncomfortable working hear given the company's mission; though ironically I had fewer conversations about faith here than anywhere else I have ever worked. There was definitely a pressure to try to make the company more friendly to non-believers but it kind of made it weird for those who were (maybe an over correction). On-call rotations were pretty demanding for some teams with engineers being on call one week a month or even more frequently, and being responsible for services and applications they didn't touch as part of their day to day responsibilities. Likewise given the nature of the software being on call often meant being woken up at odd hours on Friday, Saturday, or Sunday and being unable to attend your own church services. Being a remote employee was actually a better experience prior to Covid rather than after. A lot of social activities were remote friendly pre-covid (and handled well) while post covid many simply stopped happening altogether. Faithlife rewards being broadly capable as an engineer over being really experienced and deeply knowledgeable in a particular area. Not necessarily a con, but still a point to mention. It can be really hard to stand out and get promoted to a higher tier Engineer role. Faithlife's expectations for the software development roles are really, really high, and given that there are so many extremely skilled engineers it can be tough to move up. Pay and benefits aren't really competitive with the sheer skills and responsibilities expected for the role levels.

9
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