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Faithlife

Now known as Logos

Engaged Employer

Great work atmosphere... Not a lot of Job security/stability. - Direct Sales Representative Faithlife Employee Review

2.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

-Free Pop, Picnics, and other company events. -Fun work environment. People are always playing smash brothers at lunch or doing some extra curricular activities. - Great product. (Most of the time) - Fun trying to grow the company and yourself

Cons

- Pay changes regularly. My pay structure has changed 4 times in the past 3 years. Every time this happens, the total you can conceivably make gets better, but the bottom gets way worse. This makes it so the total dollar amount you make per sale is actually way less if you don't hit the new top tier goals. You can find yourself at the same numbers as the year before, and make less... This makes dry spells even worse than the year before. This isn't rewarding awesomeness. - Executive Management doesn't know what they want, and will reward you for doing things sometimes and other times tell you not to do them. - The company goes after old repeat customers too much and doesn't seem to reward or even try to incentivize selling new customers. If you are upgrading customers, you will make more than new customers by an absurd amount. - Sometimes we ship things before they are finished so users have to suffer at the expense of poorly written code. - Smaller departments are held to the same standards as larger departments. This can be difficult when the goals of a smaller department are to grow, because the goals of a smaller department should be new customers but that isn't what is rewarded. - The Unlimited vacation policy isn't really something that applies to the sales team. If you take a day off you are expected to use your sick/vacation pay, and if you don't have sick/vacation pay you aren't supposed to take a day off.

Explore other reviews about Faithlife

5.0
May 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Powerful and tangible mission connected throughout the organization. Exciting growth opportunities across the business. Vision to develop as a modern technology company. New and experienced executive team leading change.

Cons

Modernizing all functions takes adjustment.

2
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Faithlife Response
3y
Thank you for sharing your thoughts about your experience! We're glad to hear you value our mission and are excited about growth opportunities across the businesses. We’re committed to developing as a high-tech company and are fortunate to have a dedicated executive team leading the way. Your feedback is valuable as we continue to drive positive change across the organization. We're here to support you and work to create an even better employee experience.
3.0
Feb 3, 2024
Recommend
CEO approval
Business Outlook

Pros

For a long time Faithlife was the Christian software company, and there are tons of incredibly skilled software engineers, QA, product people there, and literally everyone I interacted with was awesome. Faithlife's founder and initial CEO was a Microsoft Software Engineer and he created a culture that values technical excellence and growth greatly. Technical debt was rarely suffered for long and engineers were afforded great leeway (and expected) to improve and modernize applications and tooling. Note that I don't know if the above has changed. Team leads are always open to engineers taking the lead on new feature development and developing leadership experience. Moving between teams is a regular occurrence and the relationship between development teams are often extremely good and team coordination and cooperation is generally really good. Team leads are well trained and the ones I had experience with were great at leading theie teams both technically and from a more leadership oriented approach.

Cons

The elephant in the room: the 2022 layoffs were very rough and brought a lot of management and leadership issues to everyone's attention. Faithlife has always been a mission driven organization but it isn't clear that the mission is embraced by the ownership of the company as it is by the rank and file. There is tension between it's stated mission and it's profit driven nature, and how that factors into the decisions the company makes. The departure of the founder/CEO Bob Pritchett brought with it a lot of cultural changes and uncertainties (and layoffs) and made it feel like that tension was leaning a lot more in favor of profit goals over mission. The above is purely my observations derived from my own feelings. If you're not a Christian of some flavor you will likely be uncomfortable working hear given the company's mission; though ironically I had fewer conversations about faith here than anywhere else I have ever worked. There was definitely a pressure to try to make the company more friendly to non-believers but it kind of made it weird for those who were (maybe an over correction). On-call rotations were pretty demanding for some teams with engineers being on call one week a month or even more frequently, and being responsible for services and applications they didn't touch as part of their day to day responsibilities. Likewise given the nature of the software being on call often meant being woken up at odd hours on Friday, Saturday, or Sunday and being unable to attend your own church services. Being a remote employee was actually a better experience prior to Covid rather than after. A lot of social activities were remote friendly pre-covid (and handled well) while post covid many simply stopped happening altogether. Faithlife rewards being broadly capable as an engineer over being really experienced and deeply knowledgeable in a particular area. Not necessarily a con, but still a point to mention. It can be really hard to stand out and get promoted to a higher tier Engineer role. Faithlife's expectations for the software development roles are really, really high, and given that there are so many extremely skilled engineers it can be tough to move up. Pay and benefits aren't really competitive with the sheer skills and responsibilities expected for the role levels.

9
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