Good place to work - Member Services Representative Fallon Health Employee Review

4.0
Apr 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Everyone there is so nice and helpful, don't ever be afraid to ask questions or ask for help

Cons

Extremely high call volumes everyday

Explore other reviews about Fallon Health

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits Independence Schedule Career growth

Cons

Base pay is lower than average

4.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible with PTO, very thorough training, great colleagues, opportunity to grow with the company

Cons

Work-life balance can be tilted, management is often not flexible with communicated needs, "The reward for a job well done is more work."

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