Overall, good - Customer Operations Agent FanDuel Employee Review

4.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

WFH Decent Pay Unlimited time off (just dont take too much advantage) Holiday Pay Overall FanDuel is good.

Cons

Work Holidays & Weekends People are FAKE Moving up can be hard Promotions team and some of management sucks. Overall, you should work here, just don’t consider it a career. Management is fake and don’t consider extraneous factors in promoting CS agents. Top 20 agent in CS score and volume (#1/2 agent in 3 weeks) and I still haven’t gotten promoted. Honestly sad.

Explore other reviews about FanDuel

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart, talented colleagues who are collaborative and willing to help. Opportunities to own meaningful projects early. Flexible work environment with a good balance of in-office collaboration and remote flexibility.

Cons

Priorities can shift quickly, Processes are still evolving as the company continues to grow, Cross-functional alignment can sometimes take longer than expected because of the number of stakeholders involved, Decision-making can occasionally be slower than expected due to regulatory and compliance considerations.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

office is nice, good benefits

Cons

this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

6
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