Practically a remote assembly line! - Customer Service Agent FanDuel Employee Review

2.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits packages. "Unlimited PTO". Remote - they provide you with the laptop.

Cons

Scheduling hours. Poor management. Scapegoat of the company. They do not do anything to make it easier for you when the company is on fire. Customers most often are rude and management basically just says deal with it. You are not given a chance outside of your role until after 9 months of suffering. No real work life balance if you get scheduled mid-day or night shifts. Workforce management is constantly on your case if you are one minute off the outlined schedule. They treat you like children.

Explore other reviews about FanDuel

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Great working environment.

Cons

Career growth might not be as open.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and culture. Loved coming to work every day

Cons

Sometimes indecisive leadership leading to unecessary back and forths

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