Seasonal Customer Support Agent - Customer Support Agent FanDuel Employee Review

4.0
Feb 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Fun working with others who are passionate about sports and fantasy sports. Can work from home. Beer in fridge...

Cons

Pressure to constantly follow up with requests from customers even on your day off. Some Team leaders are simply not cut for this role and are instead promoted because of how long they've been with the company.

Explore other reviews about FanDuel

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company for a publicly traded comoany

Cons

It’s now a publicly traded company

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

office is nice, good benefits

Cons

this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

6
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