Great Environment - Customer Service Representative Fanatics Employee Review

The office space is great, it makes me want to go to the office instead of working from home. Upper management communicates often and clearly on the direction in which the company is going. Interesting projects to work on and good guidance from direct management.

Can't think of any yet. Will update.

This is specifically for Fanatics Betting and Gaming (FBG), as I can't speak on the other lines of business. - autonomous work with the freedom to really put your stamp on projects - minimal red tape, allowing you to execute and move swiftly - full remote culture, with the expectation to respect employee calendars - stability- the company is careful not to overhire and retain its employees - the people- despite being remote, I feel close to my team and work around people who really believe in the mission and products we provide

- Remote work is not for everyone. If you aren't letting management know what you are working on, it can sometimes slip through the cracks. - Full autonomy is a double edge sword. It's fantastic for those who feel like their work is often hindered by unnecessary red tape, but it can be a struggle for those who work better with a set structure and routine. - Technology has been improving and the commitment to leveraging AI tools is encouraging, but there is still a bit of manual work still that can lead to human error. - benefits and pay are fair here, but you have to dig a bit to fully utilize all the benefits we have.