Hard-working people are the heart & soul of this company. A shame that many are not treated well by management - Client Onboard Specialist FareHarbor Employee Review

3.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

1. They will hire you if you are competent. They don't seem to care very much about previous experience but more if you are a good fit which is great. 2. A young, fun and very hard working team. Most of the people working here are millennials with management being slightly older 3. The culture is quite diverse and for the most part the company is flexible in their day-to-day approach to work.

Cons

1. Salary is on the lower end. 2. They like to use the word Dwift A LOT which stands for "do whatever it effing takes". Personally not a huge fan of this because it fosters the expectation that one should regularly go above and beyond without any sort of recognition or benefit given to that person apart from possibly a small shoutout.

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FareHarbor Response
5y
Thank you so much for taking the time to leave a review and share your feedback with us. We know that our people are our biggest asset, and without them, FareHarbor would not be the incredible place that it is. Additionally, we’re happy to hear that you are satisfied with our culture and environment - we pride ourselves on continuing to stay flexible and nimble in order to get things done the best way, every time. As a company, we are all committed to providing the highest quality service for our clients. That being said, two things that we value and will always prioritize are a healthy work-life balance and rewarding our employees for their hard work. We recently trained our leaders and set new expectations surrounding check-ins, annual reviews, and career progression, ensuring that managers are well-prepared to assess and recognize employee performance. Additionally, last year we reviewed compensation and defined our pay structure as a company in-line with the local standards for each role, which is something we value tremendously. We care deeply about our employees and value hearing your feedback on this topic. We would encourage you to set-up time with a member of our People Team to discuss this further. Thank you again!

Explore other reviews about FareHarbor

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

loved the culture and pto

Cons

working remote was rough for me

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

• Supportive coworkers — The people are genuinely kind, collaborative, and willing to help each other. • Fast skill development — You gain experience quickly because you’re exposed to a wide range of tasks. • Global team exposure — Working with international teams strengthens communication and adaptability.

Cons

• Constant change — The company’s direction changes often, the long‑term vision feels unclear. • Limited support — Teams are expected to figure out new tools and processes with minimal guidance. • Unstable foundations — New initiatives roll out before they’re fully ready or documented. • Overpromising — Clients may be promised capabilities that aren’t fully ready, which creates pressure on delivery teams. • High workload — Lean staffing, be prepared to juggle more than one person’s workload. • Reactive environment — Work often centers around urgent issues instead of a stable roadmap. • Low pay — Compensation does not reflect the pace or level of responsibility.

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