Not much room to advance - Technical Support FareHarbor Employee Review

3.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

-Work-life balance is good. Plenty of PTO -Nice group of people -Good product and fun clients

Cons

-No structure for advancement -Not much talk about that advancement because there is no path -Poor internal hiring process -Not great compensation

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FareHarbor Response
5y
Thank you so much for leaving a review. We love seeing that you are happy with our people, product, and benefits offered. We value your review immensely as we strive to continuously improve. We hear your feedback regarding advancement and can assure you that the growth of our employees is always top of mind. Our newly adjusted performance management cycle allows for employees and managers to work together on setting goals and objectives that will allow for a more concrete and productive performance review. Additionally, we are always looking to better our processes and never remain stagnant in how we operate. We did just revamp our internal hiring process globally, but are always open to feedback! We would love for you to set-up a time with a member of our People Team so that we can best work together towards a better future. Thank you again!

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

loved the culture and pto

Cons

working remote was rough for me

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

• Supportive coworkers — The people are genuinely kind, collaborative, and willing to help each other. • Fast skill development — You gain experience quickly because you’re exposed to a wide range of tasks. • Global team exposure — Working with international teams strengthens communication and adaptability.

Cons

• Constant change — The company’s direction changes often, the long‑term vision feels unclear. • Limited support — Teams are expected to figure out new tools and processes with minimal guidance. • Unstable foundations — New initiatives roll out before they’re fully ready or documented. • Overpromising — Clients may be promised capabilities that aren’t fully ready, which creates pressure on delivery teams. • High workload — Lean staffing, be prepared to juggle more than one person’s workload. • Reactive environment — Work often centers around urgent issues instead of a stable roadmap. • Low pay — Compensation does not reflect the pace or level of responsibility.

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