Yikes - Account Executive FareHarbor Employee Review

- Leads are BURNT TO A CRISP - Approximately 0% diversity - Managers are inexperienced which would be fine if they were offered consistent training opportunities (they are not) - 0 training opportunities for Account Executives as well - Very few marketing tools to help capture potential clients - The expectation is to be pushy, you are expected to call leads every 30 days or you lose the lead. We are expected to call companies back within this time frame even if companies say NO. This quickly burns leads, as clients get increasingly frustrated by this pushy timeline - Expectations for employees are incredibly low…like...really low. - Not enough new leads to go around, market is VERY saturated - New leads (the best leads) are often given to top performers only. This creates inequities amongst employees as there is little opportunity for Account Executives that are not making the company “enough” money to advance - Companies “year out” after one year of commission leaving little to no reason for employees to remain at the company. - CEO is rude and treats small business Account Executives like their work is not important compared to mid market (small business leads account for thousands of the company’s live clients) - Account Executives are not told to tell clients that they are on a recorded phone line.