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Farmers Insurance Group

Is this your company?

Bait & Switch - Agency Owner Farmers Insurance Group Employee Review

1.0
Dec 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Brand recognition and good claims service

Cons

As many others have pointed out, the 3 biggest problems with this company is... 1. Outright fraud is used to recruit new agents. The reality is you will invest a very large amount of your own savings, or go into a very large amount of personal debt and loans, to finance an office THEY control for a period of 3 to 5 years before you ever see a dime of real income. You are so completely misled during the recruitment phase but the time you figure out the ugly truth of this "opportunity" you have too much invested to leave but are making too little to survive. Unless you have at least $250,000 of your own money to invest and are comfortable going at least 3 years with little to no income at all, do not become an agency owner. 2. Training and support are non-existent. During recruitment you will be told you will receiving training and support for your agency from the company. You won't. None. Zero. Zilch. Zip. The minute you sign the contract you will be thrown in the deep end for management to see if you sink or swim. The only support you will receive is being told "sell more policies". 3. Rates are not competitive. This is not an opinion, it's a fact. Farmers has been bleeding business uncontrollably for years due to noncompetitive rates and their business overall continues to shrink year over year as a result. Management seems to think customers will happily pay double or triple what they are currently paying for insurance for "service" - whatever that means. The reality is the "service" we offer is the same service any good agent with any other company is capable of offering at a significantly more affordable rate. It appears the loss of business from non-competitive rates is being subsidized with a very dishonest "churn and burn" agent hiring model that brings unsuspecting new agents in, have them invest their own personal money into generating new business for the company based on false promises, and then when the agent inevitably fails, uses the book of business that failed agent generated with their own personal investment to lure the next unsuspecting dope into signing a contract, let that person invest a bunch of their own personal money to grow it for a year or two until they starve to death, then wash, rinse, and repeat.

Explore other reviews about Farmers Insurance Group

5.0
Jul 10, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

summer intern, not found any cons

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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