9y
Thank you for taking the time to provide feedback. We agree that FASTies are great, hardworking people that care about their work! We are saddened that after 8+ years with FAST you did not feel we trusted you. FAST hires smart people who we can trust and who also have the capacity to grow.
In all cases, we want to give FASTies appropriate guidance so they feel supported. FAST believes in and encourages “Management by Walking Around” which is a principle that centers on managers reserving time to have unstructured, impromptu discussions with employees. The idea is that managers can walk by and discuss issues or concerns, managers get to know employees better and employees know their managers are always there to help. One of the things that appeals to FASTies is that we try to do things that keep the “family feel” of a small company. We are sorry if this was perceived as distrust. To encourage continued camaraderie and trust amongst our operations team recent efforts have been made to conduct more all-team meetings and social/team-building activities.
We are sad that you chose to leave FAST after 8 years of loyal service. We hope you availed yourself of the options we have to receive employee feedback. To ensure HQ FASTies have someone to talk to, and to give guidance to everyone (including managers), efforts are underway that focus on improving the feedback process for the operations team (from supervisors to their supervisees, and vice versa).
Thank you again for your constructive feedback. We genuinely do care about all of our employees. We wish you could be here to be a part of making FAST a better place to work.