All that glitters is not gold... - Anonymous employee Fast Enterprises Employee Review

There will always be things that FAST can do better. This is true. However, we do feel the extent of your negative experience is unusual and for that we are sorry. We’d like to address some of your comments. With regard to your comments on training, rewards and feedback: FAST has developed and continues to develop ways to cultivate leadership skills in our team, as well as ways to provide feedback and recognize contributions. Improvements over the last year include: 1) a more formalized, on-line application to capture an employee’s feedback for their supervisees, supervisor, and any other FASTie with whom they’ve worked, 2) more frequent in-office and remote management workshops, and 3) modifications to the bonus (FAST Service Reward Account) system that allows Directors to financially recognize exceptional individual performance. We’re sorry you feel you have not personally benefited from any of these efforts. With your regard to your comment on experiences “only useful at Fast”: Our software and methodology are unique, and to be honest, we hope they remain so. What is also unique is FAST’s unmatched record for success in a market more often marred by failure, and who’s competitors include much larger, longer-established IT heavyweights. Whether or not you see the value in your exposure to what has made FAST successful in this arena, there are other universally valuable experiences such as: consulting on mission-critical enterprise systems for large agencies, collaborating with teams of technology and business professionals, critical thinking, and many others— that are applicable to most any job. We’re sorry you do not find these experiences useful for the career you desire. With regard to your experience interacting with other FASTies: The camaraderie and close personal connections that develop between FASTies is another part of our unique culture and success. Each week we receive numerous photos of FASTies working and playing together, developing friendships with one another. We are sorry that you didn’t connect with the team, meeting only “homebodies”. We truly hope you make a concerted and constructive effort to help FAST improve its employees’ experience. We invite you to discuss your concerns with your PM, HR or a Partner. Constructive feedback is always welcome and has a direct impact on how the company evolves. If you feel you’ve done all you can in this regard, we encourage you to seek other career options that are better suited to you. As your experience shows, staying with a company when you think “the money is the only good thing” does not result in a fulfilling or sustainable experience.