Dec 12, 2017
Fast Enterprises Response
8yThank you for your review. We hope you, as a veteran employee, have used the methods we make available to all employees to have a conversation around your feelings.
With regard to your comment about FAST no longer having a family feel, with our steady growth we are intentionally developing new practices to help maintain our strong culture and to foster relationships with our one another as employees and with our clients. FASTies also need to maintain the relationships they have with one another outside of the opportunities the company provides to stay in touch. ‘FASTie Connect’, our mentorship program is an example of a new practice and this and was designed to provide support to new hires through connecting folks to a current employee, sharing advice, providing encouragement and feedback. As a senior employee, part of maintaining challenge is accepting different responsibilities, including being a steward for your team, project and the company. FAST expects you to generate ideas and come forward with the best way to keep the family feel that you feel strongly about.
With regard to your comment about not encouraging technical growth and the lack of innovations, our software is always changing as you have surely experienced in your 8 years with the company. The new versions of the product, new managers we have implemented and our expansion beyond tax are a way we can allow FASTies to be innovative and suggest ways to improve the system for our clients. Our technology and methodology is intentionally built to be simple and understandable and built with a single goal of delivering on-time and on-budget to our clients. Challenge comes in many forms, usually around business processes and solutions and where FAST can simplify any tools or technical solutions, we will continue to do so. These new versions, managers and our expansion are a way we have been able to develop the training we offer to employees and we encourage growth through those opportunities.
We hope you will have a conversation about how you feel a “lack of challenge”. We recognize that 8 years is long time to dedicate to a company, we expect that you will speak with your Project Manager, a Partner or HR so we can discuss opportunities for you to experience a change in challenge while still maintaining a good balance for your work and life at home. You can be a vessel to help maintain the fast family feel! We all play a part in what makes FAST so unique.