Nov 6, 2018
Fast Enterprises Response
7yThank you for your review, we hope you’ll take the time to process our policies and response below.
Regarding your comment on our “flat organization structure”. The implication that people with the same title must share the same responsibilities, skills, roles and even status and salary, is flawed. It is true that most FAST consultants hold the official title of “Implementation Consultant”. This is by design. We believe one key to our success is the way teamwork is woven into our culture. One way we do this is to minimize the number of titles. While everyone has different strengths, skills and interests, no tasks should be “below anyone’s paygrade”. Everyone must be willing to do whatever it takes for the Team to succeed. What’s really important is that we provide FASTies with an environment wherein they gain knowledge, acquire new skills and learn to take on greater responsibilities. To us, this is the essence of real “growth”. And when FASTies grow in this way, increasing their contribution to the Team’s success, we recognize and reward their accomplishments. We do so via compensation and new opportunities, among others. People who measure “growth” by accumulating titles, counting the rungs and people below them, are not a good fit for FAST.
Regarding your comment on technical experience. For folks who only value technical skills like learning the latest coding language, FAST may not be the best fit. Our software is designed with a single goal: to provide functionally rich, on time and on budget implementations for our clients. We are not in business to be a stepping stone to other companies. We want to retain our staff and do everything we can to make FAST a place where people want to stay. There are development opportunities within FAST, but we do believe that the best software is created by people who’ve gained some first-hand knowledge of the business that software is meant to support. Generally, it takes a little time and experience to get to those development opportunities. If you joined the company with an exit strategy already in mind and focus on that versus making the best possible contribution, you’re not a good fit for FAST.
With regard to relocation, we believe that our business model of relocating FAST teams to our client sites is critical to our success. All of our clients, and most of our employees would agree. Because of this, we make it clear from the beginning of any recruitment that relocation is part of the job. It’s a job requirement that prospective employees should consider carefully as they weigh their career choices. We do have mechanisms in place for employees to express their preferences and we can often accommodate them. We do whatever we can to make relocations as painless as possible. Ultimately, like most consultants who work on projects the size of ours, we go to where our clients are.
Thank you for your feedback.