Support Upper Management is Terrible - Customer Support Specialist Favor Employee Review

4.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great work office Remote work

Cons

Upper management is detached from what is viable and doesn't take into concern clear pay issues regarding ways to skew metrics (If you're trained on Runner email you can skew your CSPH and get a higher raise despite others who are not trained in Runner email working faster and harder)

Explore other reviews about Favor

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture. Great people great benefits.

Cons

None, great culture great company.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Make your own hours is about all.

Cons

You will make about $10 per hour while using your gas. Sometimes they will send you 30 minutes away from the store with no warning making it an hour driving/gas! Customers will keep messaging you to go back and exchange things taking more time making you late and that lowers your rating. It's completely immoral for them to pay so little for using your own vehicle and gas while caring heavy water and beer to people.

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