Low pay, Terrible management, no advancement - Customer Service Representative Favor Employee Review

Low pay, work every single holiday and it takes 52 hrs to get 2hrs of pto. Terrible management they hire anyone who can push the status quo. Pay is abysmal as company is headquartered in Austin and doesn’t pay a sufficient wage to cover a 1 bedroom apartment. The app is bottom tier and service is over priced DoorDash and Uber are top providers in delivery service and there is a reason for it. Only thing keeping this company afloat is the partnership with H‑E‑B and H‑E‑B isn’t a good company either so that says a lot as well. Raises are maybe 30 cents and if your manager doesn’t like you, good luck on getting a raise that year. No opportunities at career advancement yet want you to take on projects to show you are ready for a promotion that will never come. Doesn’t invest in employees but thinks food trucks two days of the week and cold brew on tap shows how cool it is to work there.