Leadership knows nothing about freight brokerage. - Account Manager FedEx Custom Critical Employee Review

They expect to perform both sides of freight brokerage business (get new accounts and deal with carriers to move all your loads) while paying you for only one. They start you off with a salary and wean you off to full commission in about 3 months. They have unrealistic profit margin expectations (minimum 25% net profit to be "in the black" and an expectation for much more) while the. Commission they want to pay is 8% of net. Management knows nothing about freight brokerage. They came from the Custom Critical side which is an expediting company where the customers are desperate for a truck and will pay anything. Many times that association with the expedite side of the business hurt my ability to gain new customers because there is already the expectation of higher rates. I could go on, but the important part is STAY AWAYIF YOU VALUE YOU TIME AND EFFORT.