No work life balance , feeling exhausted - Customer Service Representative FedEx Employee Review

1.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Friendly and helpful senior colleagues

Cons

1. No work life balance , working hours too long . Even need to work in Saturday if you handle AU NZ Market . 2. High work volume . Once you start working you need work like robot non stop , 3. Super micro management . You need to record everything after what you have done . 4. Salary was totally seriously under market value even the working hour was long . 5. Location not friendly to public transport commuter . Need to walk around 30 minutes from TTDI MRT station and sometimes the bus from station also not working .

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, Team Environment, Fast-Paced

Cons

Heavy Lifting, Physically Demanding, Labor Intensive

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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