National Dispatch Center - Centeralized Dispatcher FedEx Office Employee Review

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay starts around 16 - 18 per hour. Gym and cafeteria on site, But if you work an "off shift" you will never get to use those services.

Cons

New hire training is a joke. They basically through you to the wolves and then tell you that " I wasn't trained on that procedure " as a response is not valid. All Management is pretty incompetent, they do not follow up with their employees unless it is about a negative issues ( which they will turn anything into a negative issue) The entire time I have worked for this company I have never received a 1:1, but when pay raise time comes along, they have a laundry list of issues. I have seen some amazing employees give 100% everyday sick or not and still get treated horrible. I have also seen some of the worse employees get special treatment i.e. better/ easier shifts free lunches delivered to their desk. The equality in this department is noon existent. Turn over is very high, I saw 10 employees come and go in 3 months recently. 2 of those new hires didn't;t last 30 days and they were very good at their job. Initially I was thrilled about started a future with this company and now I am again looking a for other employment.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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