Good Starter Position - Anonymous employee FedEx Office Employee Review

3.0
Oct 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are some of the best in the industry, 401k with 5% match. Dental, vision, and health, plus discounts on travel. It makes it hard to leave the company because I know I'll never get benefits nearly this good anywhere else. The skill set from the job are transferrable into other fields. Multitasking, production management, minor graphic design, and print production can help in the marketing fields as well as office work. The job is fast pace, and new projects are always around the corner. So you aren't bored for long.

Cons

The biggest challenge is the inconsistency with upper management and the high turnover. In the Portland area at least, most team members stay for only 6-9 months while Leads stay for 2-3 years before leaving. This was not always the case, but most of the veterans have left for various reasons and have told me that leaving FedEx was the best choice they've made. And for the new team members that do join, the training program is still new and the team members they pick weren't really trained on how to use it. While the skills you earn (project management, time management, and administrative work to name a few) are great, the sale expectations with little compensation is hard to balance. If you aren't a Manager, you can only earn additional money off selling the product of the month or overtime. So if you dont negotiate a good wage up front, you can suffer further along.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

See reviews by: Helpful|Rating|Date|All